Help and Support for
Samsung Galaxy J5 (2017)
Choose a help topic
I can't make voice calls on my Samsung Galaxy J5 (2017) Android 7.0
We have found 12 possible solutions to your problem.
Press start to go through the solutions found for you
Start
We have found 12 possible solutions to your problem.
Press start to go through the solutions found for you
Registered in England and Wales. Company No 01471587. Registered Office: Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN.
*Annual Price Increase: During your minimum period, the monthly cost will increase each year on 1 April by £1.80 for Pay monthly plans with Airtime/Data, and £3 for Home Broadband plans. This doesn't affect Device Plans. More information: vodafone.co.uk/pricechanges
© 2025 Vodafone Limited is authorised and regulated by the Financial Conduct Authority for consumer credit lending and insurance distribution activity (Financial Services Register No. 712210)