Help and Support for
Samsung Galaxy J5 (2017)
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I can't send and receive email messages on my Samsung Galaxy J5 (2017) Android 7.0
Cause 1 of 5: Your phone hasn't been set up for POP3 email correctly
To send and receive email messages using POP3, your phone needs to be correctly set up for email.
Solution: Set up your phone for POP3 email.