![Samsung Galaxy Note20 Ultra 5G](http://wmstatic.global.ssl.fastly.net/ml/7151223-f-3c7da728-564a-4cb8-87b3-55acb9a0813b.png?width=150&height=320)
Samsung Galaxy Note20 Ultra 5G
Android 10.0
1 Turn on your phone
Press and hold the Side key until your phone is turned on.
2 Enter your PIN
If you're asked to key in your PIN, do so and press OK.
If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. You can get the PUK by calling customer services on 191 from a Vodafone mobile phone. If you're using a land line, you need to dial 03333 040 191. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from Vodafone.
![](http://wmstatic.global.ssl.fastly.net/ml/7151223-f-19306c21-71eb-4234-96f0-ff492780ef76.png?width=214&height=458)
3 Turn off your phone
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7151223-f-89840720-d5c5-4b5e-b11a-db6001afe8c5.png?width=214&height=458)
Press the power off icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7151223-f-cc025760-b7e2-465e-ac67-e59310dd57b0.png?width=214&height=458)
Press Power off.
![](http://wmstatic.global.ssl.fastly.net/ml/7151223-f-bea48b61-d45b-45c9-ae3e-5c3e4cf09920.png?width=214&height=458)
Press Power off.
![](http://wmstatic.global.ssl.fastly.net/ml/7151223-f-d98a820c-73eb-4130-bc0a-96a4f333d0ad.png?width=214&height=458)