Samsung Galaxy S21 Ultra 5G

Samsung Galaxy S21 Ultra 5G

Android 11.0

My Samsung Galaxy S21 Ultra 5G Android 11.0 doesn't respond

Cause 1 of 2: The screen lock is turned on

If the screen lock is turned on, you can't use the phone's screen and keys.

Solution: Turn off the screen lock.

Step 1 of 8

Turn on the screen lock

Press the Side key.

Step 2 of 8

Turn off the screen lock

Press the Side key and slide you finger across the screen.

Step 3 of 8

Set automatic screen lock

Slide two fingers downwards starting from the top of the screen.

Step 4 of 8

Set automatic screen lock

Press the settings icon.

Step 5 of 8

Set automatic screen lock

Press Display.

Step 6 of 8

Set automatic screen lock

Press Screen timeout.

Step 7 of 8

Set automatic screen lock

Press the required setting.

Step 8 of 8

Return to the home screen

Press the Home key to return to the home screen.

1 Turn on the screen lock

Press the Side key.

2 Turn off the screen lock

Press the Side key and slide you finger across the screen.

3 Set automatic screen lock

Slide two fingers downwards starting from the top of the screen.

Press the settings icon.

Press Display.

Press Screen timeout.

Press the required setting.

4 Return to the home screen

Press the Home key to return to the home screen.