Samsung Galaxy S22 Ultra 5G
Help and Support for

Samsung Galaxy S22 Ultra 5G

Android 12.0

Choose a help topic

I can't send and receive email messages on my Samsung Galaxy S22 Ultra 5G Android 12.0

Cause 5 of 5: Your phone hasn't been set up for IMAP email correctly

To send and receive email messages using IMAP, your phone needs to be correctly set up for email.

Solution: Set up your phone for IMAP email.

Did this solve the problem?

Buying online

Latest phones

Help and support

Vodafone UK

Registered in England and Wales. Company No 01471587. Registered Office: Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN.

*Annual Price Increase: The monthly cost will increase each year on 1 April by £2.50 for Pay monthly plans with Airtime/Data, and £3.50 for Home Broadband plans. This doesn't affect Device Plans. More information: vodafone.co.uk/pricechanges

© 2026 Vodafone Limited is authorised and regulated by the Financial Conduct Authority for consumer credit lending and insurance distribution activity (Financial Services Register No. 712210)