Samsung Galaxy Watch Ultra
Help and Support for

Samsung Galaxy Watch Ultra

Android Wear OS
Buy this device
Buy this device

Choose a help topic

I can't play music on my Samsung Galaxy Watch Ultra Android Wear OS

Cause 1 of 5: No audio files have been transferred to your smartwatch

You can transfer your audio files from your phone to your smartwatch.

Solution: Transfer audio files from your phone to your smartwatch.

Did this solve the problem?

Buying online

Latest phones

Help and support

Vodafone UK

Registered in England and Wales. Company No 01471587. Registered Office: Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN.

*Annual Price Increase: The monthly cost will increase each year on 1 April by £2.50 for Pay monthly plans with Airtime/Data, and £3.50 for Home Broadband plans. This doesn't affect Device Plans. More information: vodafone.co.uk/pricechanges

© 2026 Vodafone Limited is authorised and regulated by the Financial Conduct Authority for consumer credit lending and insurance distribution activity (Financial Services Register No. 712210)