Samsung Galaxy Watch Ultra2
Help and Support for

Samsung Galaxy Watch Ultra2

Wear OS 7

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My Samsung Galaxy Watch Ultra2 Wear OS 7 doesn't register my activity

Cause 1 of 2: Your smartwatch is too loose on your wrist

If your smartwatch is too loose on your wrist, some of the watch sensors will not function correctly.

Solution: Adjust the watch strap so that your smartwatch is neither too loose nor too tight on your wrist.

Did this solve the problem?