![Sony Xperia 5 II 5G](http://wmstatic.global.ssl.fastly.net/ml/7151223-f-bce83a3a-2312-4ef1-a0e1-f563e8fcbd36.png?width=150&height=320)
Sony Xperia 5 II 5G
Android 11.0
1. Find "Erase all data (factory reset)"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7151223-f-473f09b5-aa42-42e4-891d-23d0c20b945b.png?width=184&height=428)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7151223-f-0e866170-586a-4886-b7a2-8593a1b2272f.png?width=184&height=428)
Press System.
![](http://wmstatic.global.ssl.fastly.net/ml/7151223-f-7485eca0-b585-411a-bf62-439854f8d78c.png?width=184&height=428)
Press Advanced.
![](http://wmstatic.global.ssl.fastly.net/ml/7151223-f-e5ed6e3f-4a38-4a06-ae43-d93a5feadc29.png?width=184&height=428)
Press Reset options.
![](http://wmstatic.global.ssl.fastly.net/ml/7151223-f-8bddb4a0-3479-4dc1-82cf-58099fdce226.png?width=184&height=428)
Press Erase all data (factory reset).
![](http://wmstatic.global.ssl.fastly.net/ml/7151223-f-3594778d-eb2a-4885-8ed1-8dcaab9286dc.png?width=184&height=428)
2. Restore factory default settings
Press Erase all data.
![](http://wmstatic.global.ssl.fastly.net/ml/7151223-f-5c39cda0-ce58-4011-83f5-97505c8294bc.png?width=184&height=428)
Press Erase all data. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7151223-f-082f1c8b-7718-42be-a37c-27fb647860ee.png?width=184&height=428)