Help and Support for
Sony Xperia 5 II 5G
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I can't install apps on my Sony Xperia 5 II 5G Android 11.0
Cause 4 of 4: Your Google account payment information is incorrect
The payment information used when buying apps is connected to your Google account. If the information is incorrect, it needs to be updated before you can buy apps.
Solution: Log on to Google Play from a computer and update your payment information.
