Welcome to device help

  • Home
  • Device help
  • Parent page

Filter
  • All
  • Manufacturers
  • Devices
  • Guides
  • Articles

View EID number

Please choose a model before starting the guide.

Check coverage or problems in your area

Choose a manufacturer

Get information on...

Or choose...

Another device
Device type
  • All
  • Phones
  • Smartwatches
  • Laptops
  • Tablets
  • Datacards

Device type

Most popular devices

Samsung Galaxy Watch Ultra Samsung Galaxy Watch Ultra
Apple Watch Ultra 2 Apple Watch Ultra 2
Samsung Galaxy Watch5 Pro Samsung Galaxy Watch5 Pro
Samsung Galaxy Watch6 Classic Samsung Galaxy Watch6 Classic
Apple Watch Series 9 Apple Watch Series 9
Samsung Galaxy Watch7 Samsung Galaxy Watch7
Google Pixel Watch Google Pixel Watch
Samsung Galaxy Watch4 Samsung Galaxy Watch4

Follow us

  • Facebook
  • Twitter
Ask our community

Site map

  • Buying online
    • Pay monthly deals
    • Pay as you go deals
    • SIM only deals
    • iPad and tablets
    • Mobile Broadband
    • Home Broadband
    • Laptops
    • Vodafone recommends
    • Deals and offers
    • Vodafone EVO
    • Unbreakable Broadband
    • Trade-in your phone
  • Latest phones
    • iPhone 14 Pro Max
    • iPhone 14 Pro
    • iPhone 14 Plus
    • iPhone 14
    • Samsung Galaxy S23 Ultra
    • Samsung Galaxy S23
    • Samsung Galaxy S23+
    • Samsung Galaxy Z Fold4
    • Google Pixel 7a
    • Google Pixel 7
    • 5G phones
    • New phones
  • Help and support
    • All help topics
    • Help with your device
    • Lost or stolen devices
    • Help with my account
    • Find a store
    • Contact us
    • Complaints code
    • Return a product
    • TOBi
    • Charge Checker - UK
    • Social broadband
       
    • Broadband speed test
  • Vodafone UK
    • About us
    • For investors
    • News Centre
    • Modern Slavery Statement
    • Accessibility
    • Careers
    • User research
    • Switch to Vodafone
    • Our partnerships
    • VOXI
    • Talkmobile

  • Buying online

    • Pay monthly deals
    • Pay as you go deals
    • SIM only deals
    • iPad and tablets
    • Mobile Broadband
    • Home Broadband
    • Laptops
    • Vodafone recommends
    • Deals and offers
    • Vodafone EVO
    • Unbreakable Broadband
    • Trade-in your phone

  • Latest phones

    • iPhone 14 Pro Max
    • iPhone 14 Pro
    • iPhone 14 Plus
    • iPhone 14
    • Samsung Galaxy S23 Ultra
    • Samsung Galaxy S23
    • Samsung Galaxy S23+
    • Samsung Galaxy Z Fold4
    • Google Pixel 7a
    • Google Pixel 7
    • 5G phones
    • New phones

  • Help and support

    • All help topics
    • Help with your device
    • Lost or stolen devices
    • Help with my account
    • Find a store
    • Contact us
    • Complaints code
    • Return a product
    • TOBi
    • Charge Checker - UK
    • Social broadband
       
    • Broadband speed test

  • Vodafone UK

    • About us
    • For investors
    • News Centre
    • Modern Slavery Statement
    • Accessibility
    • Careers
    • User research
    • Switch to Vodafone
    • Our partnerships
    • VOXI
    • Talkmobile
  • Contact us
  • Find a store
  • Switch to business site
  • Site map
  • Terms and conditions
  • Privacy policy
  • Cookie policy

© 2023 Vodafone Limited is authorised and regulated by the Financial Conduct Authority for consumer credit lending and insurance distribution activity (Financial Services Register No. 712210) Registered in England and Wales. Company No 01471587. Registered Office: Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN.