Apple iPad Air (2020)

Apple iPad Air (2020)

iPadOS 17
iPadOS 17 iPadOS 16.2 iPadOS 15.3 iPadOS 14.2

I can't activate my Apple iPad Air (2020) iPadOS 17

Cause 1 of 3: The activation is not done correctly

To activate your tablet, the activation needs to be done correctly.

Solution: See how to activate your tablet.

Step 1 of 19

Select general settings

Press the Top key.

Step 2 of 19

Select general settings

Slide your finger upwards starting from the bottom of the screen.

Step 3 of 19

Select general settings

Press the required language.

Step 4 of 19

Select general settings

Press the required country or area.

Step 5 of 19

Enter your PIN

Press SIM Card.

Step 6 of 19

Enter your PIN

If your SIM is locked, key in your PIN and press OK.

Step 7 of 19

Change text and icon size

Select the required text and icon size on your tablet and press Continue.

Step 8 of 19

Select setup method

Follow the instructions on the screen to transfer content from another device running iOS 11 or later or press Set Up Without Another Device.

Step 9 of 19

Select Wi-Fi network

Press the required Wi-Fi network.

Step 10 of 19

Select Wi-Fi network

Key in the password for the Wi-Fi network and press Join.

Step 11 of 19

View information on the use of personal data

Press Continue.

Step 12 of 19

Set up your tablet for your own use

Press Set Up for Myself.

Step 13 of 19

Turn use of Touch ID on or off

Press Continue.

Step 14 of 19

Turn use of Touch ID on or off

Follow the instructions on the screen to turn on use of Touch ID or press Set Up Touch ID Later.

Step 15 of 19

Turn use of Touch ID on or off

Press Don't Use.

Step 16 of 19

Turn use of lock code on or off

Press Passcode Options.

Step 17 of 19

Turn use of lock code on or off

Follow the instructions on the screen to turn on use of lock code or press Don't Use Passcode.

Step 18 of 19

Turn use of lock code on or off

If you turn off the function, press Don't Use Passcode.

Step 19 of 19

Set up your tablet as a new iPad

Press Don't Transfer Anything and follow the instructions on the screen to finish the activation.

1 Select general settings

Press the Top key.
Slide your finger upwards starting from the bottom of the screen.
Press the required language.
Press the required country or area.

2 Enter your PIN

Press SIM Card.
If your SIM is locked, key in your PIN and press OK.
If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. You can get the PUK by calling customer services on 191 from a Vodafone mobile phone. If you're using a land line, you need to dial 03333 040 191. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from Vodafone.

3 Change text and icon size

Select the required text and icon size on your tablet and press Continue.

4 Select setup method

Follow the instructions on the screen to transfer content from another device running iOS 11 or later or press Set Up Without Another Device.

5 Select Wi-Fi network

Press the required Wi-Fi network.
Key in the password for the Wi-Fi network and press Join.
If there are no available Wi-Fi networks, you can use the mobile network instead.

6 View information on the use of personal data

Press Continue.

7 Set up your tablet for your own use

Press Set Up for Myself.
If your tablet will be used by a child below the age of 13, follow the instructions on the screen to set up an Apple ID for the child.

8 Turn use of Touch ID on or off

Press Continue.
Follow the instructions on the screen to turn on use of Touch ID or press Set Up Touch ID Later.
Press Don't Use.

9 Turn use of lock code on or off

Press Passcode Options.
Follow the instructions on the screen to turn on use of lock code or press Don't Use Passcode.
If you turn off the function, press Don't Use Passcode.
See how to turn use of lock code on or off later after activation.

10 Set up your tablet as a new iPad

Press Don't Transfer Anything and follow the instructions on the screen to finish the activation.
If you've backed up content previously, you can restore the content of an iCloud backup or restore the content of an iTunes backup. You can also transfer content from an Android device.

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