Google Pixel Watch 2

Google Pixel Watch 2

Wear OS 4

I can't pair my Google Pixel Watch 2 Wear OS 4 with my phone

Cause 2 of 3: Pairing and activation isn't done correctly

To pair your smartwatch with your phone and activate it, it needs to be done correctly.

Solution: See how to activate your smartwatch.

Step 1 of 39

Turn on your smartwatch

Press and hold the crown until your smartwatch is turned on.

Step 2 of 39

Choose language

Press the information icon.

Step 3 of 39

Choose language

Press the required language.

Step 4 of 39

Connect your smartwatch and your phone using Bluetooth

Place your smartwatch next to your phone.

Step 5 of 39

Connect your smartwatch and your phone using Bluetooth

On your phone: Press Watch.

Step 6 of 39

Connect your smartwatch and your phone using Bluetooth

On your phone: Press Connect.

Step 7 of 39

Connect your smartwatch and your phone using Bluetooth

On your phone: Check that the code is identical to the code displayed on your smartwatch.

Step 8 of 39

Connect your smartwatch and your phone using Bluetooth

On your phone: Press Confirm.

Step 9 of 39

Accept the terms and conditions

On your phone: Press I agree.

Step 10 of 39

Turn on device pairing permission

On your phone: Press Allow.

Step 11 of 39

Log on with Google account

On your phone: Press Sign in to log on with your Google account.

Step 12 of 39

Log on with Google account

On your phone: Press Continue as ‹name›.

Step 13 of 39

Log on with Google account

On your phone: Press Copy.

Step 14 of 39

Log on with Google account

On your phone: Press Enter your password.

Step 15 of 39

Log on with Google account

On your phone: Key in the password for your Google account and press Next.

Step 16 of 39

Log on with Google account

On your phone: Press I accept.

Step 17 of 39

Select general settings

On your phone: Press Not now.

Step 18 of 39

Select general settings

On your phone: Press the required settings.

Step 19 of 39

Select general settings

On your phone: Press Continue.

Step 20 of 39

Connect smartwatch with the Fitbit app

On your phone: Press Continue.

Step 21 of 39

Connect smartwatch with the Fitbit app

On your phone: Press Next.

Step 22 of 39

Connect smartwatch with the Fitbit app

On your phone: Press Next.

Step 23 of 39

Connect smartwatch with the Fitbit app

On your phone: Press Next.

Step 24 of 39

Connect smartwatch with the Fitbit app

On your phone: Press Open Fitbit.

Step 25 of 39

Connect smartwatch with the Fitbit app

On your phone: Press SET UP.

Step 26 of 39

Connect smartwatch with the Fitbit app

On your phone: Press I agree.

Step 27 of 39

Connect smartwatch with the Fitbit app

On your phone: Press Done.

Step 28 of 39

Connect smartwatch with the Fitbit app

On your phone: Press the close icon.

Step 29 of 39

Connect smartwatch with the Fitbit app

On your phone: Press Continue.

Step 30 of 39

View information about security features

On your phone: Press Continue.

Step 31 of 39

Set up Google Assistant on your smartwatch

On your phone: Press Continue.

Step 32 of 39

Set up Google Assistant on your smartwatch

On your phone: Press I agree.

Step 33 of 39

Set up Google Assistant on your smartwatch

On your phone: Press I agree.

Step 34 of 39

Set up Google Assistant on your smartwatch

On your phone: Press Next.

Step 35 of 39

Choose screen lock setting

On your phone: Follow the instructions on the screen to set up a screen lock or press Skip.

Step 36 of 39

Set up Google Wallet

On your phone: Follow the instructions on the screen to set up Google Wallet or press Not now.

Step 37 of 39

Finish setup

On your phone: Follow the instructions on the screen to install the suggested extra apps on your smartwatch or press Not now.

Step 38 of 39

Finish setup

On your phone: Press Done and wait a moment while the activation of your smartwatch is completed.

Step 39 of 39

Finish setup

On your phone: When this screen is displayed, your smartwatch is activated and synchronised with your phone.

1 Turn on your smartwatch

Press and hold the crown until your smartwatch is turned on.

2 Choose language

Press the information icon.
Press the required language.

3 Connect your smartwatch and your phone using Bluetooth

Place your smartwatch next to your phone.
To set up your smartwatch, you need to log on with your Google account on your phone, install the Google Pixel Watch app on your phone and turn on Bluetooth on your phone.
On your phone: Press Watch.
On your phone: Press Connect.
On your phone: Check that the code is identical to the code displayed on your smartwatch.
On your phone: Press Confirm.

4 Accept the terms and conditions

On your phone: Press I agree.

5 Turn on device pairing permission

On your phone: Press Allow.

6 Log on with Google account

On your phone: Press Sign in to log on with your Google account.
On your phone: Press Continue as ‹name›.
On your phone: Press Copy.
On your phone: Press Enter your password.
On your phone: Key in the password for your Google account and press Next.
On your phone: Press I accept.

7 Select general settings

On your phone: Press Not now.
On your phone: Press the required settings.
On your phone: Press Continue.

8 Connect smartwatch with the Fitbit app

On your phone: Press Continue.
Before you can connect your smartwatch with the Fitbit app, you need to install the Fitbit app on your phone and create a Fitbit profile.
On your phone: Press Next.
On your phone: Press Next.
On your phone: Press Next.
On your phone: Press Open Fitbit.
On your phone: Press SET UP.
On your phone: Press I agree.
On your phone: Press Done.
On your phone: Press the close icon.
On your phone: Press Continue.

9 View information about security features

On your phone: Press Continue.

10 Set up Google Assistant on your smartwatch

On your phone: Press Continue.
Before you can set up Google Assistant on your smartwatch, you need to set up the function on your phone. See how to set up voice control later after activation.
On your phone: Press I agree.
On your phone: Press I agree.
On your phone: Press Next.

11 Choose screen lock setting

On your phone: Follow the instructions on the screen to set up a screen lock or press Skip.
See how to set up a screen lock later after activation.

12 Set up Google Wallet

On your phone: Follow the instructions on the screen to set up Google Wallet or press Not now.

13 Finish setup

On your phone: Follow the instructions on the screen to install the suggested extra apps on your smartwatch or press Not now.
On your phone: Press Done and wait a moment while the activation of your smartwatch is completed.
On your phone: When this screen is displayed, your smartwatch is activated and synchronised with your phone.

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