Motorola Moto G62 5G

Motorola Moto G62 5G

Android 12.0

I can't use one of my apps on my Motorola Moto G62 5G Android 12.0

Cause 1 of 1: The app is damaged or has not been updated to the newest version.

If you can't use one of your apps, the app may be faulty or it needs to be updated to the newest version.

Solution: Uninstall the app and install it again.

Step 1 of 9

Find "Play Store"

Slide your finger upwards starting from the bottom of the screen.

Step 2 of 9

Find "Play Store"

Press Play Store.

Step 3 of 9

Uninstall apps

Press the profile icon.

Step 4 of 9

Uninstall apps

Press Manage apps and device.

Step 5 of 9

Uninstall apps

Press Manage.

Step 6 of 9

Uninstall apps

Press the required app.

Step 7 of 9

Uninstall apps

Press Uninstall.

Step 8 of 9

Uninstall apps

Press Uninstall.

Step 9 of 9

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Play Store"

Slide your finger upwards starting from the bottom of the screen.

Press Play Store.

2 Uninstall apps

Press the profile icon.

Press Manage apps and device.

Press Manage.

Press the required app.

Press Uninstall.

Press Uninstall.

3 Return to the home screen

Press the Home key to return to the home screen.