Samsung Galaxy Chromebook Go 14"

Chrome OS

I can't use the internet connection on my Samsung Galaxy Chromebook Go 14" Chrome OS

Cause 1 of 2: There's an error in your laptop's operating system

If there's an error in your laptop's operating system, it may help restarting it.

Step 1 of 4

Turn on your laptop

Connect the power supply to the power plug and to a wall socket.

Step 2 of 4

Turn on your laptop

Press On/Off. Follow the instructions on the screen to log on.

Step 3 of 4

Turn off your laptop

Click the menu field.

Step 4 of 4

Turn off your laptop

Click the power off icon.

Connect the power supply to the power plug and to a wall socket.

Press On/Off. Follow the instructions on the screen to log on.

Click the menu field.

Click the power off icon.