Samsung Galaxy Tab A

Samsung Galaxy Tab A

I can't use one of my apps - Samsung Galaxy Tab A

Cause 7 of 7: You installed the app on another memory card

The app may not work if you installed it on another memory card than the one your using now.

Solution: Uninstall the app and try to install it again.

Step 1 of 13

Find "Play Store"

Press Apps.

Step 2 of 13

Find "Play Store"

Press Play Store.

Step 3 of 13

Find app

To search by category:
Press APPS or GAMES.

Step 4 of 13

Find app

Press CATEGORIES.
Go to the required category.

Step 5 of 13

Find app

To search by name:
Press Google play.

Step 6 of 13

Find app

Key in the name of the required app and press the search icon.

Step 7 of 13

Install app

Press the required app.

Step 8 of 13

Install app

To install a free app:
Press INSTALL.

Step 9 of 13

Install app

Press ACCEPT.

Step 10 of 13

Install app

To buy an app:
Press the price.

Step 11 of 13

Install app

Follow the instructions on the display to install the app.
Press the Home key to return to the home screen.

Step 12 of 13

Use app

Press Apps.

Step 13 of 13

Use app

Press the app you've just installed.
Follow the instructions on the display to use the app.

1 Find "Play Store"

Press Apps.
Press Play Store.

2 Find app

To search by category:
Press APPS or GAMES.
Press CATEGORIES.
Go to the required category.
To search by name:
Press Google play.
Key in the name of the required app and press the search icon.

3 Install app

Press the required app.
To install a free app:
Press INSTALL.
Press ACCEPT.
To buy an app:
Press the price.
Follow the instructions on the display to install the app.
Press the Home key to return to the home screen.

4 Use app

Press Apps.
Press the app you've just installed.
Follow the instructions on the display to use the app.

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