Samsung Galaxy Tab A9

Samsung Galaxy Tab A9

Android 14

I can't send and receive email messages on my Samsung Galaxy Tab A9 Android 14

Cause 1 of 3: Your tablet hasn't been correctly set up for Exchange email

To send and receive email messages using Exchange, your tablet needs to be correctly set up for Exchange email.

Solution: Set up your tablet for Exchange email.

Step 1 of 30

Find "Settings"

Slide your finger upwards on the screen.

Step 2 of 30

Find "Settings"

Press Google.

Step 3 of 30

Find "Settings"

Press Gmail.

Step 4 of 30

Find "Settings"

Press the menu icon.

Step 5 of 30

Find "Settings"

Press Settings.

Step 6 of 30

Create new email account

Press Add account.

Step 7 of 30

Select server type

Press Exchange and Office 365.

Step 8 of 30

Enter email address

Press the field below "Email" and key in your email address.

Step 9 of 30

Enter email address

Press Next.

Step 10 of 30

Enter password

Press Password and key in the password for your email account.

Step 11 of 30

Enter password

Press Sign in.

Step 12 of 30

Enter password

Press Done.

Step 13 of 30

Return to the home screen

Press the Home key to return to the home screen.

Step 14 of 30

Find "Account settings"

Slide two fingers downwards starting from the top of the screen.

Step 15 of 30

Find "Account settings"

Press the settings icon.

Step 16 of 30

Find "Account settings"

Press Accounts and backup.

Step 17 of 30

Find "Account settings"

Press Manage accounts.

Step 18 of 30

Find "Account settings"

Press the required email account.

Step 19 of 30

Find "Account settings"

Press Account settings.

Step 20 of 30

Enter email account name

Press the required email account.

Step 21 of 30

Enter email account name

Press Account name and key in the required name.

Step 22 of 30

Enter email account name

Press OK.

Step 23 of 30

Enter sender name

Press Your name and key in the required sender name.

Step 24 of 30

Enter sender name

Press OK.

Step 25 of 30

Select setting for retrieval of new email messages

Press Sync frequency.

Step 26 of 30

Select setting for retrieval of new email messages

Press the required setting.

Step 27 of 30

Turn on email message synchronisation

Press the field next to "Sync email" to turn on the function.

Step 28 of 30

Select data types for synchronisation

Press the fields next to the required data types to turn synchronisation on or off.

Step 29 of 30

Turn email message notifications on or off

Press the field next to "Email notifications" to turn the function on or off.

Step 30 of 30

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Settings"

Slide your finger upwards on the screen.

Press Google.

Press Gmail.

Press the menu icon.

Press Settings.

2 Create new email account

Press Add account.

3 Select server type

Press Exchange and Office 365.

4 Enter email address

Press the field below "Email" and key in your email address.

Press Next.

5 Enter password

Press Password and key in the password for your email account.

Press Sign in.

Press Done.

6 Return to the home screen

Press the Home key to return to the home screen.

7 Find "Account settings"

Slide two fingers downwards starting from the top of the screen.

Press the settings icon.

Press Accounts and backup.

Press Manage accounts.

Press the required email account.

Press Account settings.

8 Enter email account name

Press the required email account.

Press Account name and key in the required name.

Press OK.

9 Enter sender name

Press Your name and key in the required sender name.

Press OK.

10 Select setting for retrieval of new email messages

Press Sync frequency.

Press the required setting.

11 Turn on email message synchronisation

Press the field next to "Sync email" to turn on the function.

12 Select data types for synchronisation

Press the fields next to the required data types to turn synchronisation on or off.

13 Turn email message notifications on or off

Press the field next to "Email notifications" to turn the function on or off.

14 Return to the home screen

Press the Home key to return to the home screen.