Samsung Galaxy Watch Ultra

Samsung Galaxy Watch Ultra

Android Wear OS

I can't play music on my Samsung Galaxy Watch Ultra Android Wear OS

Cause 2 of 5: The headset isn't working

If you can't hear music on your smartwatch, it may be due to a faulty headset or that the headset hasn't been connected correctly.

Solution: Check that the headset is correctly connected to your smartwatch or try again with another headset.

Step 1 of 8

Find "Bluetooth"

Slide your finger upwards starting from the bottom of the screen.

Step 2 of 8

Find "Bluetooth"

Press the settings icon.

Step 3 of 8

Find "Bluetooth"

Press Connections.

Step 4 of 8

Find "Bluetooth"

Press Bluetooth.

Step 5 of 8

Turn on Bluetooth

Press the indicator below "Bluetooth" to turn on the function.

Step 6 of 8

Pair a Bluetooth headset with your smartwatch

Press the required device.

Step 7 of 8

Pair a Bluetooth headset with your smartwatch

Press the confirm icon.

Step 8 of 8

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Bluetooth"

Slide your finger upwards starting from the bottom of the screen.
Press the settings icon.
Press Connections.
Press Bluetooth.

2 Turn on Bluetooth

Press the indicator below "Bluetooth" to turn on the function.
Your Bluetooth headset needs to be turned on and be ready to connect via Bluetooth.

3 Pair a Bluetooth headset with your smartwatch

Press the required device.
Press the confirm icon.

4 Return to the home screen

Press the Home key to return to the home screen.

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