Samsung Galaxy Watch Ultra

Samsung Galaxy Watch Ultra

Android Wear OS

I can't activate my Samsung Galaxy Watch Ultra Android Wear OS

Cause 3 of 3: The activation is not done correctly

To activate your smartwatch, the activation needs to be done correctly.

Solution: See how to activate your smartwatch.

Step 1 of 33

Turn on your smartwatch

Press and hold the Home key until your smartwatch is turned on.

Step 2 of 33

Select language

Press the required language.

Step 3 of 33

Select language

Press the confirm icon.

Step 4 of 33

Select language

Press the required region.

Step 5 of 33

Select language

Press Restart.

Step 6 of 33

Connect your smartwatch and your phone using Bluetooth

Place your smartwatch next to your phone.

Step 7 of 33

Connect your smartwatch and your phone using Bluetooth

On your phone: Press Wearable.

Step 8 of 33

Connect your smartwatch and your phone using Bluetooth

On your phone: Press Start.

Step 9 of 33

Connect your smartwatch and your phone using Bluetooth

On your phone: Press Allow.

Step 10 of 33

Connect your smartwatch and your phone using Bluetooth

On your phone: Check that the code is identical to the code displayed on your smartwatch.

Step 11 of 33

Connect your smartwatch and your phone using Bluetooth

On your phone: Press Confirm.

Step 12 of 33

Log on with Samsung account

On your phone: Press Sign in and follow the instructions on the screen to log on with your Samsung account or to create a new Samsung account if don't have one already.

Step 13 of 33

Accept end-user agreement

On your phone: Follow the instructions on the screen to select the required settings and press Continue.

Step 14 of 33

Allow permissions for Samsung Watch Manager

On your phone: Press Allow.

Step 15 of 33

Allow permissions for Samsung Watch Manager

On your phone: Press Allow.

Step 16 of 33

Log on with Google account

On your phone: Press Continue as ‹›.

Step 17 of 33

Log on with Google account

On your phone: Press Enter your password.

Step 18 of 33

Log on with Google account

On your phone: Key in the password for your Google account and press Next.

Step 19 of 33

Select update settings

On your phone: Press I agree.

Step 20 of 33

Choose which apps to install on your smartwatch

On your phone: Follow the instructions on the screen to select which additional apps to install on your smartwatch and press Continue.

Step 21 of 33

Approve permissions for Samsung Smart Switch

On your phone: Press Next.

Step 22 of 33

Approve permissions for Samsung Smart Switch

On your phone: Press Allow.

Step 23 of 33

Review watch features

On your phone: Follow the instructions on the screen to select the required settings and press Next.

Step 24 of 33

Review watch features

On your phone: Follow the instructions on the screen to select the required settings and press Next.

Step 25 of 33

Review watch features

On your phone: Press Next.

Step 26 of 33

Review watch features

On your phone: Press Next.

Step 27 of 33

Review watch features

On your phone: Press Next.

Step 28 of 33

Review watch features

On your phone: Press Next.

Step 29 of 33

Review watch features

On your phone: Press Next.

Step 30 of 33

Review watch features

On your phone: Press Next.

Step 31 of 33

Set up mobile data

On your phone: To set up mobile data on your smartwatch, follow the instructions on the screen to finish setting up your smartwatch.

Step 32 of 33

Set up mobile data

On your phone: To set up mobile data on your smartwatch later, press Skip.

Step 33 of 33

Finish setup

On your phone: When this screen is displayed, your smartwatch is activated and synchronised with your phone.

1 Turn on your smartwatch

Press and hold the Home key until your smartwatch is turned on.

2 Select language

Press the required language.
Press the confirm icon.
Press the required region.
Press Restart.

3 Connect your smartwatch and your phone using Bluetooth

Place your smartwatch next to your phone.
Make sure Bluetooth is turned on on your phone. Please note that if you're not using a Samsung phone, there may be some differences in relation to the following steps.
On your phone: Press Wearable.
Make sure you've installed the application Galaxy Wearable on your phone.
On your phone: Press Start.
On your phone: Press Allow.
On your phone: Check that the code is identical to the code displayed on your smartwatch.
On your phone: Press Confirm.

4 Log on with Samsung account

On your phone: Press Sign in and follow the instructions on the screen to log on with your Samsung account or to create a new Samsung account if don't have one already.

5 Accept end-user agreement

On your phone: Follow the instructions on the screen to select the required settings and press Continue.

6 Allow permissions for Samsung Watch Manager

On your phone: Press Allow.
On your phone: Press Allow.

7 Log on with Google account

On your phone: Press Continue as ‹›.
Your Google account is used to install new apps, watch faces and more on your smartwatch.
On your phone: Press Enter your password.
On your phone: Key in the password for your Google account and press Next.

8 Select update settings

On your phone: Press I agree.

9 Choose which apps to install on your smartwatch

On your phone: Follow the instructions on the screen to select which additional apps to install on your smartwatch and press Continue.

10 Approve permissions for Samsung Smart Switch

On your phone: Press Next.
On your phone: Press Allow.

11 Review watch features

On your phone: Follow the instructions on the screen to select the required settings and press Next.
On your phone: Follow the instructions on the screen to select the required settings and press Next.
On your phone: Press Next.
On your phone: Press Next.
On your phone: Press Next.
On your phone: Press Next.
On your phone: Press Next.
On your phone: Press Next.

12 Set up mobile data

On your phone: To set up mobile data on your smartwatch, follow the instructions on the screen to finish setting up your smartwatch.
On your phone: To set up mobile data on your smartwatch later, press Skip.
See how to set up mobile data on your smartwatch later after activation.

13 Finish setup

On your phone: When this screen is displayed, your smartwatch is activated and synchronised with your phone.

Get information on...

Or choose...

Another device