1. Find "Reset"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7101024-f-2beeadba-68e2-4543-bc22-952ec0b54a6f.png?width=392&height=458)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7101024-f-a53179a0-62e9-4f00-9e5d-be1b5255e826.png?width=392&height=458)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7101024-f-cb0b4fe5-a8ed-4808-9ecc-ecb3d0aa8bb2.png?width=392&height=458)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7101024-f-c9fca4a2-2cec-4103-bda8-310a6ffd639a.png?width=392&height=458)
2. Reset the mobile network settings
Press Reset mobile network settings.
Please note that all saved APN connections, you've created, are deleted.
![](http://wmstatic.global.ssl.fastly.net/ml/7101024-f-238cb1d0-c850-49bc-9255-1a7112dade1f.png?width=392&height=458)
Press Reset settings.
Please note that all saved APN connections, you've created, are deleted.
![](http://wmstatic.global.ssl.fastly.net/ml/7101024-f-750ea906-0855-41b1-8f10-7cec0fa57f56.png?width=392&height=458)
Press Reset.
Please note that all saved APN connections, you've created, are deleted.
![](http://wmstatic.global.ssl.fastly.net/ml/7101024-f-462ada31-0630-4fd7-be22-90bb90b9415a.png?width=392&height=458)
3. Reset network settings
Press Reset Wi-Fi and Bluetooth settings.
Please note that all saved Wi-Fi and Bluetooth connections and passwords, you've created, are deleted.
![](http://wmstatic.global.ssl.fastly.net/ml/7101024-f-238cb1d0-c850-49bc-9255-1a7112dade1f.png?width=392&height=458)
Press Reset settings.
Please note that all saved Wi-Fi and Bluetooth connections and passwords, you've created, are deleted.
![](http://wmstatic.global.ssl.fastly.net/ml/7101024-f-9f1a9aa1-c6e5-47ea-ac9c-aa5915dfc8f3.png?width=392&height=458)
4. Return to the home screen
Press the Home key to return to the home screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7101024-f-9f1a9aa1-c6e5-47ea-ac9c-aa5915dfc8f3.png?width=392&height=458)