![Samsung Galaxy A14](http://wmstatic.global.ssl.fastly.net/ml/7200224-f-5034ba12-8d96-4608-81a3-93c29b1306e5.png?width=150&height=320)
Samsung Galaxy A14
Android 13
1. Find "Reset network settings"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7200224-f-8ef350de-a7a4-44ef-9617-4788a5cbe1e4.png?width=196&height=436)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7200224-f-a6cedeff-1799-409d-a750-1a3ec96cc04b.png?width=196&height=436)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7200224-f-92518d5f-4f42-48d4-a845-2afb10a7d279.png?width=196&height=436)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7200224-f-ef68e045-6582-47a5-a612-0fde19384495.png?width=196&height=436)
Press Reset network settings.
![](http://wmstatic.global.ssl.fastly.net/ml/7200224-f-139e98c9-0f04-445f-8c1c-6d09ce08becf.png?width=196&height=436)
2. Reset network settings
Press Reset settings.
Please note that all saved APN, Wi-Fi and Bluetooth connections and passwords, you've created, are deleted.
![](http://wmstatic.global.ssl.fastly.net/ml/7200224-f-f941ffa7-8f38-4fc8-84a1-a1d761c2595a.png?width=196&height=436)
Press Reset.
Please note that all saved APN, Wi-Fi and Bluetooth connections and passwords, you've created, are deleted.
![](http://wmstatic.global.ssl.fastly.net/ml/7200224-f-39334989-dca8-42c1-b75b-70e01c24117a.png?width=196&height=436)
3. Return to the home screen
Press the Home key to return to the home screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7200224-f-39334989-dca8-42c1-b75b-70e01c24117a.png?width=196&height=436)