Billing & payments
Costs and charges
Calls and contacts
Apps and media
Global online services
Cause 1 of 7: The required app is damaged or deleted
In some cases files that are needed for an app to run correctly are damaged or deleted.
Solution: Uninstall the required app and try to install it again.
Find "Play Store"
Press Play Store.
Slide your finger right starting from the left side of the display.Press My apps.
Press the required app.
Press OK to confirm.
Return to the home screen
Press the Home key to return to the home screen.
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