Samsung Galaxy Tab A

Samsung Galaxy Tab A

I can't use one of my apps - Samsung Galaxy Tab A

Cause 4 of 7: There's no internet connection

Some apps require an internet connection to run correctly

Solution: Check if you can access the internet by loading a web page in the tablet browser. If you can't access the internet, you need to use the troubleshooting guide that solves your problem with accessing the internet.

Step 1 of 8

Find "Internet"

Press Internet.

Step 2 of 8

Enter web address

Press the address bar.

Step 3 of 8

Enter web address

Key in the address of the required web page and press Go.

Step 4 of 8

Add current web page to your bookmarks

Press MORE.

Step 5 of 8

Add current web page to your bookmarks

Press Add to Bookmarks.

Step 6 of 8

Go to bookmark

Press BOOKMARKS.

Step 7 of 8

Go to bookmark

Press the required bookmark.

Step 8 of 8

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Internet"

Press Internet.

2 Enter web address

Press the address bar.
Key in the address of the required web page and press Go.

3 Add current web page to your bookmarks

Press MORE.
Press Add to Bookmarks.

4 Go to bookmark

Press BOOKMARKS.
Press the required bookmark.

5 Return to the home screen

Press the Home key to return to the home screen.

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