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Cause 2 of 3: Bluetooth isn't turned on on your tablet
Bluetooth needs to be turned on on your tablet before a Bluetooth device can connect to your tablet.
Solution: Turn on Bluetooth.
Slide your finger down the display starting from the top edge of your tablet.Press the settings icon.
Turn Bluetooth on or off
Press the indicator next to "Bluetooth" to turn the function on or off.
Return to the home screen
Press the Home key to return to the home screen.
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