![Samsung Galaxy A15 5G](http://wmstatic.global.ssl.fastly.net/ml/7050424-f-c31a9ffb-e406-4c35-af3c-fed02fb67c2a.png?width=150&height=320)
Samsung Galaxy A15 5G
Android 14
1. Find "Reset"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7050424-f-b98be273-1ac3-4bfe-9946-256b162eb091.png?width=206&height=446)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7050424-f-9c5221b0-14c2-49ba-8a36-d8875027d3a4.png?width=206&height=446)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7050424-f-a51ad6c3-2e31-476d-a605-d928c24ac839.png?width=206&height=446)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7050424-f-893591c7-b58c-4997-b886-db7e3f3ad54c.png?width=206&height=446)
2. Reset the mobile network settings
Press Reset mobile network settings.
Please note that all saved APN connections, you've created, are deleted.
![](http://wmstatic.global.ssl.fastly.net/ml/7050424-f-12794163-2f15-46fa-ab14-6d2e36e9df21.png?width=206&height=446)
Press Reset settings.
Please note that all saved APN connections, you've created, are deleted.
![](http://wmstatic.global.ssl.fastly.net/ml/7050424-f-a408708d-b53b-4077-9cfd-1b2582029387.png?width=206&height=446)
Press Reset.
Please note that all saved APN connections, you've created, are deleted.
![](http://wmstatic.global.ssl.fastly.net/ml/7050424-f-740f81d9-7e08-4dff-b817-c52f08882af5.png?width=206&height=446)
3. Reset network settings
Press Reset Wi-Fi and Bluetooth settings.
Please note that all saved Wi-Fi and Bluetooth connections and passwords, you've created, are deleted.
![](http://wmstatic.global.ssl.fastly.net/ml/7050424-f-12794163-2f15-46fa-ab14-6d2e36e9df21.png?width=206&height=446)
Press Reset settings.
Please note that all saved Wi-Fi and Bluetooth connections and passwords, you've created, are deleted.
![](http://wmstatic.global.ssl.fastly.net/ml/7050424-f-51271495-1d09-4417-9002-005b2e8f168d.png?width=206&height=446)
4. Return to the home screen
Press the Home key to return to the home screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7050424-f-51271495-1d09-4417-9002-005b2e8f168d.png?width=206&height=446)