Close alert
Warning
Cookie policy

Our website uses cookies to give you a better browsing experience, and by using our site you accept our cookies policy. Alternatively, find out how to manage cookies.

Skip to content
Vodafone logo - home
  • Menu
  • Search
  • Consumer
  • Business
  • Log in
  • Network Status Checker
  • Find a store
  • Mobile
  • Broadband
  • My Vodafone
  • Help & information
  • 5G
  • Consumer
  • Business
Return to main menu
Mobile

Phones

  • Pay monthly phones
  • Pay as you go phones
  • Apple
  • Samsung Galaxy
  • Clearance deals
  • Brands
  • Compare phones

Mobile + Broadband

  • Vodafone Together

Unlimited

  • Be Unlimited
  • SIM only

SIM only

  • SIM only for phones
  • SIM only for tablets
  • Pay as you go SIMs
Close menu
Return to main menu
Broadband

Deals

  • Broadband Deals
  • Gigafast Broadband
  • Compare Deals
  • Ultimate Broadband Guarantee
  • Wi-Fi Hub + App
  • About Homephone

Broadband + Mobile

  • Vodafone Together

Support

  • Broadband help
  • Home Moves
  • Auto Compensation
Close menu
Return to main menu
My Vodafone

Billing & payments

  • Recent bills
  • Usage
  • Make a payment
  • Manage Direct Debit
  • Top up

My products

  • Upgrades
  • Existing customer offers

Settings

  • Account settings
  • Personal details
  • Password & security
  • My Account Controls

Vodafone apps

  • My Vodafone app
  • Vodafone Start
  • VeryMe Rewards
Close menu
Return to main menu
Help & information

Costs and charges

  • Travelling abroad
  • Calling abroad from UK
  • UK call charges
  • Data charges

Support

  • Getting started
  • Unlocking your phone
  • Transfer your number
  • Managing your data usage
  • SIM swap
  • All support
  • Contact us

Network

  • 5G
  • Network Status Checker
  • Network improvements
  • Calling
  • Messaging
  • Data
  • Secure Net

More

  • Coming soon
  • Repairs
  • Delivery
  • Returns
  • Accessibility Services
  • Life events
Close menu
Return to main menu
5G

Discover 5G

  • What is 5G?
  • Unlimited
  • 5G phones and devices
  • Check coverage
Close menu
Close

Welcome to device help

  • Home
  • Device help
  • Parent page

Filter
  • All
  • Devices
  • Guides
  • Manufacturers

Select a manufacturer

Get information on...

Or select...

Another device
Device type
  • All
  • Phones
  • Tablets
  • Smartwatches
  • Datacards
  • Data devices

Device type

Most popular devices

MediaPad T3 10 Huawei MediaPad T3 10
MediaPad T5 Huawei MediaPad T5
iPad Air (2019) Apple iPad Air (2019)
Galaxy Tab A 10.1 (2016) Samsung Galaxy Tab A 10.1 (2016)
Galaxy Tab Active 2 Samsung Galaxy Tab Active 2
iPad 10.2 (7th gen.) Apple iPad 10.2 (7th gen.)
iPad mini (2019) Apple iPad mini (2019)
iPad Pro 12.9 (2020) Apple iPad Pro 12.9 (2020)

Site links

Buying online

Buying online
  • Pay monthly deals
  • Pay as you go deals
  • SIM only deals
  • iPad and tablets
  • Mobile Broadband
  • Home Broadband
  • Accessories
  • VOXI
  • V by Vodafone
  • Vodafone recommends
  • Campaigns

Popular phones

Popular phones
  • Huawei P30 Pro
  • Huawei P30
  • Galaxy S10
  • Galaxy S10+
  • Galaxy S10e
  • Google Pixel 3
  • Google Pixel 3 XL
  • iPhone XS
  • iPhone XS Max
  • iPhone XR
  • iPhone X

Help & Support

Help & Support
  • All help topics
  • Help with your device
  • Lost or stolen devices
  • Leaving Vodafone
  • Help with my account
  • Accessibility
  • Find a store
  • Contact us
  • How to complain
  • Repairs
  • Return a product

Vodafone UK

Vodafone UK
  • About us
  • For investors
  • For the media
  • Sustainable business
  • Why choose us?
  • Vodafone Community
  • Digital Parenting
  • Modern Slavery Statement
  • Careers
  • Essential customer information
  • Vodafone Labs
  • Terms & conditions
  • Site map
  • Privacy policy
  • Cookie policy
  • Facebook
    Facebook
  • Twitter
    Twitter

© 2019 Vodafone Limited. Registered office: Vodafone House, The Connection, Newbury, Berkshire RG14 2FN.
Registered in England No 1471587.