Billing & payments
Costs and charges
Calls and contacts
Apps and media
Cause 2 of 5: The email message isn't written correctly
To send an email message, it needs to be written and sent correctly.
Solution: See how to write and send an email message.
Open the inbox
Press the email message icon.
Select email account
Press arrow left.
Press the required email account.
Create new email message
Press the new email message icon.
Press To: and key in the first letters of the recipient's name.
Press the required contact.
Press Subject: and key in the required subject.
Press the text input field and write the text for your email message.
Press and hold the text input field until a pop-up menu is displayed.
Press Insert Photo or Video and follow the instructions on the screen to attach a picture or a video clip.
Press Add Attachment and follow the instructions on the screen to attach a document.
Send the email message
Press Send when you've finished your email message.
Return to the home screen
Press the Home key to return to the home screen.
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