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Cause 1 of 3: The activation is not done correctly
To activate your phone, the activation needs to be done correctly.
Solution: See how to activate your phone.
Enter your PIN
If your SIM is locked, press Unlock.
Key in your PIN and press OK.
Slide your finger right on the screen.
Select general settings
Press the required language.
Press the required country or area.
Select Wi-Fi network
Press the required Wi-Fi network.
Key in the password for the Wi-Fi network and press Join.
Turn use of GPS position on or off
Press Enable Location Services to turn on the function.
Press Disable Location Services to turn off the function.
If you turn off the function, press OK.
Turn use of Touch ID on or off
Follow the instructions on the screen to turn on use of Touch ID or press Set Up Touch ID Later.
If you turn off the function, press Continue.
Restore iCloud backup
Press Restore from iCloud Backup.
Press firstname.lastname@example.org and key in the username for your Apple ID.
Press Required and key in the password for your Apple ID.
Press the required backup and your phone restores the contents of the selected backup. Follow the instructions on the screen to complete the activation.
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