Billing & payments
Costs and charges
Calls and contacts
Apps and media
Cause 1 of 2: The app is damaged or hasn't been updated to the latest version
If you can't use one of your apps, the app may be faulty or it needs to be updated to the latest version.
Solution: Uninstall the app and install it again.
Press and hold the required app until the icons start to jiggle.
Press the delete icon.
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
Uninstall apps without deleting app data
Press iPhone Storage.
Press the required app.
Press Offload App.
Return to the home screen
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