BlackBerry Leap

BlackBerry Leap

BlackBerry 10.3.1

My BlackBerry Leap BlackBerry 10.3.1 doesn't respond

Cause 2 of 2: The screen lock is turned on

If the screen lock is turned on, you can't use the phone's screen and keys.

Solution: Turn off the screen lock.

Step 1 of 9

Turn on the screen lock

Briefly press On/Off.

Step 2 of 9

Turn off the screen lock

Briefly press On/Off.

Step 3 of 9

Turn off the screen lock

Slide your finger upwards on the screen.

Step 4 of 9

Set automatic screen lock

Slide your finger downwards starting from the top of the screen.

Step 5 of 9

Set automatic screen lock

Press Settings.

Step 6 of 9

Set automatic screen lock

Press Display.

Step 7 of 9

Set automatic screen lock

Press Screen timeout.

Step 8 of 9

Set automatic screen lock

Press the required setting.

Step 9 of 9

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

1 Turn on the screen lock

Briefly press On/Off.

2 Turn off the screen lock

Briefly press On/Off.
Slide your finger upwards on the screen.

3 Set automatic screen lock

Slide your finger downwards starting from the top of the screen.
Press Settings.
Press Display.
Press Screen timeout.
Press the required setting.

4 Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

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