HTC One M9

HTC One M9

I can't send and receive email messages - HTC One M9

Cause 2 of 3: The email message is written incorrectly

The email message can't be sent if it's written incorrectly.

Solution: Write an email message correctly.

Step 1 of 12

Find "Mail"

Press the menu icon.

Step 2 of 12

Find "Mail"

Press Mail.

Step 3 of 12

Select email account

Slide your finger right starting from the left side of the display.
Press the required email account.

Step 4 of 12

Create email message

Press the new email message icon.

Step 5 of 12

Select recipient

Key in the first letters of the required contact.
Matching contacts are displayed.
Press the required contact.
Repeat the procedure to add more recipients.

Step 6 of 12

Enter subject

Press Subject and key in a subject for the email message.

Step 7 of 12

Write text

Press the text input field and write the required text.

Step 8 of 12

Attach file

Press the attachment icon.

Step 9 of 12

Attach file

Press File.
Go to the required folder.

Step 10 of 12

Attach file

Press the required file.
Follow the instructions on the display to attach the file.

Step 11 of 12

Send the email message

Press the send icon when you've finished your email message.

Step 12 of 12

Return to the home screen

Press the home icon to return to the home screen.

1 Find "Mail"

Press the menu icon.
Press Mail.

2 Select email account

Slide your finger right starting from the left side of the display.
Press the required email account.

3 Create email message

Press the new email message icon.

4 Select recipient

Key in the first letters of the required contact.
Matching contacts are displayed.
Press the required contact.
Repeat the procedure to add more recipients.

5 Enter subject

Press Subject and key in a subject for the email message.

6 Write text

Press the text input field and write the required text.

7 Attach file

Press the attachment icon.
Press File.
Go to the required folder.
Press the required file.
Follow the instructions on the display to attach the file.

8 Send the email message

Press the send icon when you've finished your email message.

9 Return to the home screen

Press the home icon to return to the home screen.