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Cause 1 of 4: Data roaming is turned off
To use the phone's internet connection when abroad, data roaming needs to be turned on.
Solution: Turn on data roaming.
Find "Mobile networks"
Slide your finger downwards starting from the top of the screen.
Press the settings icon.
Press Mobile networks.
Turn data roaming on or off
Press Data roaming to turn the function on or off.
If you turn on the function, press YES.
Return to the home screen
Press the Home key to return to the home screen.
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