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Cause 2 of 2: The camera isn't used correctly
To take pictures using the phone's camera, the camera needs to be used correctly.
Solution: See how to use the phone camera.
Slide your finger upwards on the screen.
Turn flash on or off
Press the flash icon repeatedly to select the required setting.
Take a picture
Point the camera lens at the back of your phone at the required object.
Press the camera icon to take the picture.
Return to the home screen
Press the Home key to return to the home screen.
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