Samsung Galaxy Tab S2 9.7

Samsung Galaxy Tab S2 9.7

I can't make video calls - Samsung Galaxy Tab S2 9.7

Cause 1 of 3: 3G isn't selected as network mode

You can select which network modes your tablet can connect to. If your tablet is connected to a 2G network, you can't make video calls.

Solution: Select 3G as network mode.

Step 1 of 5

Find "Network mode"

Slide your finger down the display starting from the top edge of your tablet.
Press the settings icon.

Step 2 of 5

Find "Network mode"

Press Mobile networks.

Step 3 of 5

Find "Network mode"

Press Network mode.

Step 4 of 5

Select network mode

Press LTE/WCDMA/GSM (auto connect), WCDMA/GSM (auto connect), WCDMA only or GSM only.

Step 5 of 5

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Network mode"

Slide your finger down the display starting from the top edge of your tablet.
Press the settings icon.
Press Mobile networks.
Press Network mode.

2 Select network mode

Press LTE/WCDMA/GSM (auto connect), WCDMA/GSM (auto connect), WCDMA only or GSM only.

3 Return to the home screen

Press the Home key to return to the home screen.

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