Sony Xperia XZ3

Sony Xperia XZ3

Android 9.0

My Sony Xperia XZ3 Android 9.0 doesn't respond

Cause 1 of 2: There's an error in the operating system on your phone

If your phone freezes, it may help restarting it.

Solution: Restart your phone.

Step 1 of 2

Restart your phone

Press and hold On/Off.

Step 2 of 2

Restart your phone

Simultaneously, press and hold the upper part of the Volume key until your phone vibrates.

1 Restart your phone

Press and hold On/Off.
Simultaneously, press and hold the upper part of the Volume key until your phone vibrates.