Calls and contacts
Apps and media
Cause 1 of 4: Data roaming is turned off
To use the phone's internet connection when abroad, data roaming needs to be turned on.
Solution: Turn on data roaming.
Find" Data roaming"
Slide two fingers downwards starting from the top the screen.
Press the settings icon.
Press Mobile networks.
Press Data roaming.
Turn data roaming on or off
Press the indicator to turn the function on or off.
If you turn on data roaming, press OK.
Return to the home screen
Press the Home key to return to the home screen.