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Cause 1 of 1: Calls aren't diverted to your voicemail
Missed calls are only diverted to your voicemail if the correct divert settings have been selected. You can change the settings in the phone menu.
Solution: Divert calls to your voicemail.
Find "Call forwarding"
Press the phone icon.
Press the menu icon.
Press Call forwarding.
Select divert type
The current settings are displayed.
Press one of the following options:Always forward
Forward when busy
Forward when unanswered
Forward when unreachable
Divert calls to voicemail
Key in +447836121121 and press Enable.
Return to the home screen
Press the home icon to return to the home screen.
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