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Cause 2 of 2: The camera isn't used correctly
To take pictures using the phone's camera, the camera needs to be used correctly.
Solution: See how to use the phone camera.
Press the camera icon.
If the video camera is turned on, press PHOTO.
Take a picture
Point the camera lens at the back of your phone at the required object.
Press the take picture icon to take a picture.
Return to the home screen
Press the Home key to return to the home screen.
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