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Cause 1 of 2: Silent mode is turned on
When you turn on silent mode, all phone sounds are turned off.
Solution: Turn off silent mode.
Find "Adjust volume"
Press the Left selection key.
Select Adjust volume.
Turn on silent mode
Select the required category.
Press Navigation key down until silent mode is turned on.
Turn off silent mode
Press and hold Navigation key up until you've found the required volume level.
Return to the home screen
Press the Home key to return to the home screen.
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